ABOUT LLIBERTAT
Llibertat is a multi-award-winning digital agency with offices in Scottsdale, AZ and London, England.
We provide consultancy, project delivery and training to organizations that are serious about meeting user needs.
We are passionate about and have made a difference in government, health service organizations, universities and charities in the United State, UK, Ireland, United Arab Emirates and Australia.
One of our founders is the former Head of Content Design at the Government Digital Service (GDS) where he had overall responsibility for the content strategy of the UK government.
Our other founder has specialized in user centered design and the mental wellness impacts of online systems.
Together, they chose to set up Llibertat, in part because they could see that as products and services moved increasingly online, they were often failing many of their users.
Accessibility and inclusive design have always been at the heart of what we do as consultants, content designers and trainers.
By reducing cognitive load through content design, service design, operations design and other user experience (UX) practices, our mission is to open up the benefits of the Digital Age to all.
OUR APPROACH
AGILE
From discovery to live, we design and deliver agile, content-led projects. We often help our clients introduce agile approaches into a non-agile organisational culture through training, coaching and successful project delivery.
USER-LED
We take a user-needs approach to websites, content strategy, service design and digital marketing. Our decisions are evidence-based and our methodology is tried and tested. Online, your success is measured by how well you meet user needs.
CONTENT FIRST
Too many organizations focus on the technology and code, leaving content until the end of the process. But for users, the content *is* the service – so it makes sense to lead with content and design systems that support that.
OUR CLIENTS
CENTERS FOR DISEASE CONTROL AND PREVENTION
PERATON
DAVID HOBBS CONSULTING
UNIVERSITY COLLEGE LONDON
UNIVERSITY OF SOUTHAMPTON
IRISH GOVERNMENT
RIALTAS NA HÉIREANNWELSH GOVERNMENT
LLYWODRAETH CYMRUPLANTLIFE
UK BUSINESS CLIMATE HUB
HEALTH SERVICE EXECUTIVE
DEPT FOR TRANSPORT
“We brought in Llibertat to advise one of our clients on how to incorporate user needs into their governance, content operations and CMS. They provided expert, evidence-based consultancy over a number of months and left the client with what they needed to make the right decision for them.”